Betting Rules

These Betting Rules explain the general conditions that apply when using betting services provided through Casino Rocket. They are intended to help players understand how bets are placed, accepted, settled and managed. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before placing a bet.

Casino Rocket operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064), the Comoros union (ALSI-202509073-FI2), and the Curaçao Gaming Control Board.

1. General betting conditions

By opening an account or placing a bet through Casino Rocket, you confirm that you have read and accepted the rules that apply to the relevant service. These rules may apply to sports betting, racing, live betting, markets, promotions and any other betting product made available on the website. Additional rules may appear on a specific event, market or bet slip. If a specific rule conflicts with a general rule, the specific rule will normally apply to that event or market.

You must be legally permitted to use online betting services in the place where you are located. Players in Australia should ensure they understand the laws and restrictions that apply in their state or territory. You must not use the service if doing so would be unlawful. Casino Rocket may apply location, age, identity or account checks where required by law, policy or operational procedures.

Each player is responsible for keeping account details secure and for ensuring that all information supplied to Casino Rocket is accurate, current and complete. An account must be used only by the registered account holder. You must not allow another person to access your account, place bets on your behalf or use your payment method without authorisation. You should contact the relevant support team through the available website channels if you believe your account has been accessed by someone else.

You must meet the applicable minimum age requirement before using betting services.
You may hold only the number of accounts permitted under the applicable account rules.
You must not use betting services for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must not interfere with the website, betting platform, data, security controls or normal operation of the service.
You must not use automated software, bots or other tools to gain an unfair advantage unless expressly permitted.
You are responsible for checking the details of a bet before confirming it.

2. Placing and accepting bets

A bet is submitted when you select a market or outcome, enter the required stake and confirm the bet through the betting interface. A bet is not necessarily accepted merely because it has been entered, displayed in a bet slip or deducted from an available balance. The bet is accepted only when the platform records it as accepted and provides an appropriate confirmation or reference.

Before confirming a bet, check the event, selection, market, odds, stake, possible return and any displayed conditions. Once accepted, a bet generally cannot be changed or cancelled by the player unless a cash-out, cancellation or other adjustment option is specifically made available. Any such option is subject to its displayed terms and may not be available at all times.

Displayed odds, prices, lines, handicaps and market information may change before a bet is accepted. The price shown at the time of confirmation may differ from an earlier displayed price. Where the platform requests confirmation of changed odds or conditions, the bet will not be treated as accepted until the required confirmation is completed.

Casino Rocket may refuse, limit, suspend or void a bet where permitted by the applicable terms. This may include circumstances involving an obvious error, a technical issue, suspected misuse, an unavailable market, duplicate processing, an event being offered in error or a breach of these rules. Where a bet is affected, the outcome will be handled in accordance with the relevant rules and any applicable legal requirements.

Do not assume that an unsettled bet has been accepted until confirmation is shown.
Keep a record of bet confirmations, including the event and selection details.
If a bet appears duplicated or incorrect, avoid placing further bets on the same market until the issue is checked.
The balance and bet history displayed on your account may be used to help verify transactions, subject to correction of genuine errors.
A bet placed after an event has started may be treated as an in-play bet only where the relevant market is clearly identified as live or in-play.

3. Events, markets and settlement

Bets are normally settled using the official result or data source applicable to the relevant sport, race, competition or event. The settlement method can depend on the market rules, including whether the result is determined at the end of normal time, after extra time, after a replay, following a protest or under another stated condition. You should review the market information before placing a bet, particularly where the event format may affect the result.

A result may be changed after an initial announcement because of a correction, review or official decision. Unless the relevant market rules state otherwise, a later official result may be used when a bet is settled. A result is not necessarily changed for betting purposes merely because an appeal, disciplinary process or later administrative decision occurs. The applicable event and market rules determine how such matters are treated.

Common settlement principles

If an event is abandoned, postponed, suspended or rescheduled, the market may be cancelled, remain open or be settled according to the particular market rules.
If an event does not take place within the period specified by the applicable rules, affected bets may be void unless a different rule applies.
If a participant, team or competitor is withdrawn, disqualified or does not start, the market may be settled or cancelled according to its specific conditions.
Where a market has multiple selections, a result may be settled separately for each selection if the market rules allow this.
A dead heat, tie or equal result may result in a reduced settlement or another calculation described in the relevant market rules.
If a market is displayed incorrectly or contains an obvious error, it may be corrected, cancelled or settled under the applicable error provisions.
For multi-bet products, the treatment of a void selection depends on the rules for that product and the remaining selections.

Examples in this section are general only and do not replace the rules displayed for a particular market. Sports and racing products can have different definitions for terms such as start, finish, match result, winner, podium, total, handicap, margin, first scorer and player performance. Always check the market description and any event-specific conditions before confirming a wager.

4. Account management, disputes and responsible betting

You should review your account regularly and report any suspected error as soon as possible through the available Casino Rocket contact or support channels. When making an enquiry, provide the relevant bet reference, event, date and a clear description of the issue. This helps the matter to be reviewed efficiently. Casino Rocket may investigate transaction records, platform logs, market information and official results when considering a dispute.

If you disagree with a settlement or account decision, you should first use the website's available complaints or support process. A review may be subject to any time limits or procedures stated in the applicable Terms and Conditions. Nothing in these rules removes rights or protections that cannot lawfully be excluded under Australian law.

Betting should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and do not bet with money needed for everyday expenses. Take regular breaks, avoid betting when upset or under the influence of alcohol, and never chase losses by increasing stakes or placing additional bets.

Set personal deposit, spending, staking or time limits where those tools are available.
Use account restrictions, cooling-off options or self-exclusion if betting is becoming difficult to control.
Do not borrow money, sell possessions or use credit intended for essential expenses to place bets.
Keep betting separate from financial commitments, work and personal relationships.
Ask for support if gambling is causing stress, financial difficulty or conflict.
If you are concerned about your betting, stop using the service and seek help from an appropriate Australian support organisation or qualified professional.

Casino Rocket may update these Betting Rules when services, laws, technology or operating requirements change. The current version published on the website applies from the date stated or, where no date is shown, from publication. You should check this page and the relevant market information before placing future bets.