Casino Rocket Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use the Casino Rocket website and services. Please read them carefully before creating an account, depositing funds or playing.
Licensing & Regulatory Status Casino Rocket operates under two verified licences: one issued by the Anjouan Offshore Finance Authority (AOFA) in Comoros, licence number ALSI-202509073-FI2, and a second from the Tobique Gaming Commission in New
1. General terms and eligibility
By accessing Casino Rocket, you agree to comply with these Terms & Conditions, our Privacy Policy, any applicable promotion rules and all relevant Australian laws. If you do not agree with these terms, you must not use the website or services.
You must be at least 18 years old and legally permitted to use online gambling services in your location. Casino Rocket may request evidence of age, identity, address or source of funds at any time. We may suspend or close an account if verification cannot be completed or if information supplied is inaccurate, incomplete or misleading.
You are responsible for checking whether access to gambling services is lawful where you live. You must not use Casino Rocket if you are located in a jurisdiction where online gambling is prohibited or restricted. One person may hold only one account unless we have approved otherwise in writing.
2. Accounts, funds and transactions
You must keep your login details confidential and notify us promptly if you believe your account has been accessed without authorisation. You are responsible for activity carried out through your account unless the activity resulted from our failure to take reasonable care.
Deposits must be made using a payment method held in your name or otherwise authorised for your use. We may reject, delay or reverse a transaction where required for security, verification, fraud prevention, payment processing or legal compliance. You must not use Casino Rocket to deposit or transfer funds obtained unlawfully.
Withdrawals may be subject to identity checks, transaction limits, payment-provider requirements and the applicable rules for the relevant game or promotion. Any applicable fees, minimum withdrawal amounts or processing times will be displayed on the website or during the transaction. We may return funds to the original payment method where reasonably possible.
If an account has been credited in error, including as a result of a technical or administrative mistake, the amount remains our property and may be removed from the account. We may correct settled results where a clear error has occurred.
3. Games, promotions and website use
Game outcomes are determined by the applicable game rules and approved technical systems. You accept the result recorded by Casino Rocket, subject to any investigation of a verified technical fault or obvious error. We may suspend a game, cancel a round or void a transaction where this is reasonably necessary to protect the integrity of the service.
Promotions, bonuses and rewards are subject to separate terms, including eligibility requirements, expiry dates, wagering conditions, maximum winnings, deposit rules and withdrawal restrictions. Promotion terms apply in addition to these Terms & Conditions. We may withdraw or amend an offer where permitted, including where misuse, collusion, fraud or multiple-account activity is suspected.
- Do not use software, devices or methods intended to manipulate games, transactions or account systems.
- Do not exploit errors, interfere with the website or attempt to bypass security or account controls.
- Do not use another person's account, payment method or identity.
- Do not engage in fraud, money laundering, collusion, abusive conduct or any unlawful activity.
We may restrict access, suspend an account, cancel affected bets or withhold funds where we reasonably suspect a breach of these terms, unlawful conduct or activity that threatens the security or fairness of the service. Any action will be handled in accordance with applicable law.
4. Responsible gambling, privacy and complaints
Gambling should be an entertainment activity, not a way to make money or recover losses. Set limits before you play, only gamble with money you can afford to lose and take regular breaks. Casino Rocket may provide account controls such as deposit limits, time limits, activity information and self-exclusion options. Contact our support team if you would like assistance using these tools.
If gambling is causing concern, contact Gambling Help Online on 1800 858 858 or visit gamblinghelponline.org.au for free, confidential support in Australia. If you are in immediate danger, call 000.
We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy laws. By using the website, you consent to the handling of information required to provide services, verify accounts, process payments, maintain security and meet legal obligations.
If you have a question or complaint, contact Casino Rocket support with your account details and a clear description of the issue. We may request supporting information, investigate the matter and provide an outcome within a reasonable period. These terms may be updated from time to time. The current version published on the website applies from its stated effective date. If any provision is found to be invalid, the remaining provisions will continue to operate.