Casino Rocket Terms & Conditions

These Terms & Conditions explain the rules for accessing and using Casino Rocket. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and agree to these terms, as well as any additional rules displayed for particular products, promotions or services.

Casino Rocket operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064), the Comoros union (ALSI-202509073-FI2), and the Curaçao Gaming Control Board.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Casino Rocket website, related services and any games or features made available through the website. They form a legally binding agreement between you and the operator of the service. If you do not agree with these terms, you must not access or use the website.

The operator may update, amend or replace these terms from time to time. Changes may be made to reflect changes in the service, technology, legal requirements, security practices or business operations. The latest version will apply when it is published on the website, unless a different effective date is stated. You should check this page regularly. Continuing to use the website after an update means that you accept the revised terms.

Additional terms may apply to specific games, payment methods, promotions, competitions or other services. Where additional terms are provided, you must read and comply with them. If there is an inconsistency between these terms and a specific promotion or product rule, the more specific rule will generally apply to that promotion or product.

Eligibility and lawful use

You must only use Casino Rocket if you are legally permitted to do so in the place where you are located. You are responsible for checking the gambling laws that apply to you before accessing the website. You must meet any applicable minimum age requirement and must not use the service if online gambling is prohibited for you or in your location.

The website is intended for personal entertainment. You must not use it for unlawful activity, commercial purposes, fraud, money laundering, market manipulation, or any activity that could damage the website, its users or the integrity of its games. The operator may restrict access where it reasonably believes that a user is not eligible or that the service is being misused.

2. Accounts, identity and security

Some features may require you to create an account. You must provide information that is accurate, current and complete, and you must update it if it changes. An account must be registered in your own name and used only by you. You must not create or operate an account on behalf of another person, allow another person to access your account, or transfer your account to someone else.

You are responsible for keeping your login details confidential and for all activity carried out through your account, subject to any rights you may have under applicable law. Choose a strong password, do not reuse it on other services, and notify the operator promptly if you believe your account has been accessed without permission. The operator may ask you to change login details or complete additional security steps.

To protect users and the service, the operator may carry out age, identity, payment, address, source-of-funds or other verification checks. You agree to provide information and documents that are reasonably required for these checks. Information may be reviewed using appropriate verification providers and handled in accordance with the Privacy Policy and applicable privacy laws.

An account may be suspended, restricted or closed where required for security, compliance, responsible gambling, suspected fraud, duplicate accounts, inaccurate information, breach of these terms, or any other legitimate operational reason. Where permitted by law, transactions may be held while an investigation or verification process is completed.

One account and responsible access

Unless the operator expressly permits otherwise, you may hold only one account. Opening multiple accounts, using another person's account, or attempting to avoid an account restriction is not allowed. If you believe you have created more than one account, contact the operator through the available website support channel rather than continuing to use both accounts.

3. Deposits, withdrawals and gameplay

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. You must not use payment methods obtained unlawfully or use the account to move funds for another person. Available payment methods, processing conditions, minimums, maximums and any applicable fees will be shown on the website or during the relevant transaction.

You should check all transaction details before confirming a deposit or withdrawal. A request may be delayed, declined or reviewed where information is incomplete, verification is outstanding, a payment provider rejects the transaction, technical issues occur, or the operator is required to comply with legal or security obligations. Processing times can vary by payment method and circumstances.

You are responsible for ensuring that deposits are affordable and that you understand the risks of gambling. Deposited funds should not be treated as savings or an investment. You should never deposit money needed for rent, bills, food, debt repayments or other essential expenses.

Games are offered for entertainment and may involve chance. Outcomes are not guaranteed, and previous results do not predict future results. You should read the rules, paytable and any displayed information before playing. A game round or transaction may be voided or corrected where there is a clear technical error, interrupted connection, system malfunction or other event that affects the proper operation of the service.

You must not use software, devices or methods intended to interfere with the website or games, gain an unfair advantage, automate play, manipulate results, bypass security controls or obtain information that is not normally available to users. Suspected use of such methods may result in investigation, suspension, cancellation of affected activity and any other action permitted by law.

Promotions and promotional offers

Promotions are subject to their own published terms, including eligibility rules, entry requirements, expiry dates, wagering or playthrough conditions, game restrictions and withdrawal conditions where applicable. You should read those terms before participating. A promotion may not be available to every account or in every location.

The operator may amend, suspend or withdraw a promotion where this is necessary for legal, technical, operational or security reasons, or where misuse is suspected. Promotional benefits may be removed if they were obtained through error, fraud, multiple accounts, collusion or a breach of the relevant terms.

4. Responsible gambling and account closure

Casino Rocket supports informed and responsible gambling. Gambling should remain a form of entertainment, not a way to make money or solve financial problems. Set a budget before you start, decide how much time you can spend, and do not chase losses by increasing your stakes or depositing more than planned.

Only gamble with money you can afford to lose.
Take regular breaks and avoid playing when you are upset, tired or under the influence of alcohol or other substances.
Do not borrow money or sell belongings to fund gambling.
Keep gambling separate from essential household spending.
Use available deposit, spending, session or loss controls where offered.
Consider taking a break or requesting account closure if gambling is no longer enjoyable or manageable.

If you are concerned about your gambling, stop playing and seek support from an appropriate Australian counselling or support service. You can also use the responsible gambling tools available through the website, where offered. A request for self-exclusion or account closure should be treated seriously, and you should not attempt to open or use another account to continue gambling.

You may request closure of your account through the available website support channel. Account closure does not remove obligations that arose before closure, including valid payment obligations, verification requirements or the resolution of disputes. Where required by law or security procedures, certain information may be retained after closure.

5. Website availability, privacy and legal matters

The operator aims to keep the website and games available, secure and accurate, but uninterrupted access cannot be guaranteed. Access may be affected by maintenance, updates, network problems, payment provider outages, cyber incidents, equipment failure or events outside reasonable control. The operator may modify, suspend or discontinue part of the service where necessary.

You are responsible for your internet connection, device, software and the security of the environment used to access the website. You should use suitable security software and keep your operating system and browser up to date. The operator is not responsible for problems caused by your equipment, connection, third-party services or failure to follow reasonable security practices.

Information about how personal information is collected, used, disclosed and protected is set out in the Casino Rocket Privacy Policy. By using the website, you acknowledge that relevant information may be handled in accordance with that policy and applicable Australian privacy requirements.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law. Subject to those mandatory rights, the service is provided in accordance with these terms and the operator does not promise that every feature will always be available, error-free or suitable for every purpose.

If you have a question or complaint about the website, an account, a transaction or these terms, use the support or contact option made available on the website. Provide enough information for the matter to be reviewed, but do not send passwords, full payment details or other sensitive information unless a secure process specifically requests it.

If any part of these terms is found to be invalid or unenforceable, that part will be read down or removed to the extent necessary, and the remaining terms will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms, together with any applicable additional terms and policies displayed on the website, govern your use of Casino Rocket.