Contact Casino Rocket

Need help with Casino Rocket? Email support@casino-rocket.online and our support team will review your enquiry. Whether you have a question about your account, payments, verification, bonus terms, a technical issue or responsible gambling, please provide enough information for us to understand what you need.

Casino Rocket operates under licences issued by the Tobique Gaming Commission in New Brunswick (No. 0000064), the Comoros union (ALSI-202509073-FI2), and the Curaçao Gaming Control Board.

How to get in touch

For assistance, contact Casino Rocket by email at support@casino-rocket.online. Email is the best way to provide the details needed to check your question and give you a useful response. Please use the email address linked to your account where possible, particularly for account or verification enquiries.

To help us deal with your message more efficiently, include the following information:

Your account email address or username
A short, clear description of the issue or question
Relevant dates, transaction references or other details, where available
Screenshots if they help show the problem, while removing any unnecessary sensitive information

You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, website or account technical problems, and responsible gambling requests. Please do not send passwords or complete payment card details by email.

Support usually replies within 24 hours, although response times can vary depending on the nature and complexity of your enquiry. If you have not received a response, check that your message was sent successfully and review your junk or spam folder.

For your security, only share information that is relevant to your request. If your message concerns responsible gambling, state clearly what assistance you are seeking so the team can direct your request appropriately.